Professional Portfolio

Hi, I'm Giffan.

Data Analyst Enthusiast focused on Business Intelligence, Operations, and Quality Improvement

Turning complex business & operational data into actionable insights to improve efficiency, reduce errors, and support better decision-making.Specialized in Data Automation • Business Analytics • Process Optimization

Data Analytics
Operations
Quality Control
Business Improvement
Natural Language Processing
Sentimen Costumer Satisfication
Machine Learning
Statistical Modeling
Process Optimization
Data Analytics
Operations
Quality Control
Business Improvement
Natural Language Processing
Sentimen Costumer Satisfication
Machine Learning
Statistical Modeling
Process Optimization
Data Analytics
Operations
Quality Control
Business Improvement
Natural Language Processing
Sentimen Costumer Satisfication
Machine Learning
Statistical Modeling
Process Optimization
Data Analytics
Operations
Quality Control
Business Improvement
Natural Language Processing
Sentimen Costumer Satisfication
Machine Learning
Statistical Modeling
Process Optimization
Who I Am

About Me

Profile

Unlocking Insights & Optimizing Operations

I am a Statistics graduate from Institut Teknologi Sepuluh Nopember (ITS) with hands-on experience in data analytics, reporting, and process automation through operational internships at Perum BULOG and PT PELNI.

Proficient in Python, SQL, R, and Excel, I specialize in data processing, visualization, machine learning, and statistical analysis, applying these skills to real-world problems including NLP, time series forecasting, and service quality monitoring.

I am passionate about building data-driven systems that transform complex data into actionable insights, and I am actively seeking opportunities in Data Analytics, Business Intelligence, and Operations Analytics.

Data Analytics
Quality Improvement
Business Optimization
Process Automation

Technical & Soft Skills

Core Capabilities

A comprehensive toolkit acquired through academic rigor and hands-on industry experience.

Data Analysis & Programming

  • Python (Pandas, Selenium)
  • R (Skripting, Shiny)
  • Excel
  • SQL

Statistical Methods

  • Statistical Quality Monitoring
  • Time Series Forecasting
  • Natural Language Processing
  • Deep Learning & Machine Learning

Automation & Tools

  • Google Apps Script
  • MySQL Workbench
  • SPSS
  • SAS

Soft Skills

  • Event Planning
  • Public Speaking
  • Stakeholder Communication
  • Leadership

Professional Experience

Professional Journey

Hands-on experience delivering data-driven solutions, automation systems, and strategic insights across real-world operational environments.

Operations & Logistics Analyst Intern

March 2026 – May 2026

Perum BULOG – Madiun Branch Office

Supported national food logistics, commodity distribution, and operational reporting through data recording, dashboard monitoring, and ERP workflow exposure.

Statistical Data Analysis Course Assistant Lecturer

August 2025 – December 2025

Department of Statistics ITS – Surabaya, Indonesia

Delivered statistical computing instruction and guided undergraduate students through hands-on data analysis, debugging, and real-world application workflows.

Commercial & Passenger Transport Operations Intern

July 2025

PT. PELNI (Persero) – Surabaya Branch Office

Automated core operational reporting workflows and processed multi-voyage transport data to optimize operational efficiency and data structure.

Leadership & Strategy

Organizational Experience

Strategic roles driving communication, team management, and event execution at scale.

HIMASTA-ITS
Mar 2025 - Dec 2025

Vice Head I HRD Department

HIMASTA-ITS

  • Co-led mass regeneration program (PMT) for leadership & soft skills development.
  • Directed strategic HR programs and facilitated cross-departmental alignment.
  • Built structured evaluation systems to improve member performance.
# Leadership
Apr 2024 - Jul 2024

Head of Public Relation

Statistics in Action

  • Led PR team to execute communication strategies for a institutional event.
  • Managed partnerships with speakers, judges, and institutions.
# Event Communication Strategy
Professional Statistics
Apr 2024 - Jan 2025

Staff PR & LinkedIn Admin

Professional Statistics

  • Managed LinkedIn content strategy and engagement.
  • Produced professional content aligned with branding.
  • Maintained consistency across digital communication channels.
# Public Relations
HIMASTA-ITS
Mar 2024 - Feb 2025

Staff of R&D Team

HIMASTA-ITS

  • Conducted performance evaluations across departments.
  • Produced analytical reports for strategic decision-making.
  • Monitored program execution against timelines.
# Analytics & Strategy
Pekan Raya Statistika ITS
Feb 2024 - Oct 2024

Expert Staff of Event Opening & Closing

Pekan Raya Statistika ITS

  • Planned and executed opening & closing ceremonies.
  • Managed stage flow and technical coordination.
  • Ensured smooth execution during live events.
# Event Management

Selected Projects

Data & System Projects

A showcase of data analytics, forecasting models, and operational automation systems.

AI-Driven Service Quality Monitoring (Bachelor's Thesis in Statistics)

AI-Driven Service Quality Monitoring (Bachelor's Thesis in Statistics)

Transformed 3,500+ user reviews into measurable service quality metrics using NLP and deep learning.

Impact / Focus

Identified critical service issues & enabled data-driven quality improvement.

PELNI Logistics Reporting Automation

PELNI Logistics Reporting Automation

Automated passenger & logistics reporting into structured monthly operational insights.

Impact / Focus

Reduced manual reporting effort & minimized operational errors.

Bitcoin Price Forecasting (ARIMA vs LSTM)

Bitcoin Price Forecasting (ARIMA vs LSTM)

Compared statistical and deep learning models for cryptocurrency price prediction.

Impact / Focus

Demonstrated LSTM superiority on volatile market data.

Stock Price Forecasting (LSTM, RNN, NNAR)

Stock Price Forecasting (LSTM, RNN, NNAR)

Benchmarked multiple neural network models on 10-year NASDAQ stock data.

Impact / Focus

Showed model performance depends on volatility & data structure.

Forest Cover Classification & Dashboard

Forest Cover Classification & Dashboard

Classified forest cover types using machine learning and deployed results in an interactive dashboard.

Impact / Focus

Achieved 86% accuracy & enabled interactive environmental data exploration.

Greckstore Database System

Greckstore Database System

Designed a normalized relational database system for retail operations.

Impact / Focus

Improved data structure & enabled automated business processes.

Continuous Learning

Certificate

Continuous learning through curated programs and applied training.

ITS EFL (English Foreign Language) Test

ITS EFL (English Foreign Language) Test

Global Language Centre ITS · (2026 - 2028)

Technical Assessment: Business Analyst (T1)

Technical Assessment: Business Analyst (T1)

Valitrait.ai · (2026 - 2027)

Google Ads Search Professional Certification

Google Ads Search Professional Certification

Google Skillshop · (2026 - 2027)

Membangun Aplikasi Gen AI dengan Microsoft Azure

Membangun Aplikasi Gen AI dengan Microsoft Azure

Dicoding Indonesia · (2026 - 2029)

Penerapan Data Science dengan Microsoft Fabric

Penerapan Data Science dengan Microsoft Fabric

Dicoding Indonesia · (2026 - 2029)

Belajar Dasar Structured Query Language (SQL)

Belajar Dasar Structured Query Language (SQL)

Dicoding Indonesia · (2026 - 2029)

Honors & Recognition

Recognized for Research & Analytical Contribution

Selected through national-level evaluation, reflecting strong ability in translating statistical analysis into meaningful insights.

National Incentive Awardee (PKM-AI) 2024

Program Kreativitas Mahasiswa by Direktorat Pembelajaran dan Kemahasiswaan - Kemendikbudristek RI

Project: Social Vulnerability Assessment of Indonesia’s Complete Systematic Land Registration (PTSL)

View Certificate

Let's Connect

I am open to opportunities in Data Analytics, Monitoring & Quality Control, Business Intelligence, and Operations, especially roles involving data-driven decision making and process improvement. Feel free to reach out to discuss potential collaborations!